From 1 January 2024, the University of Gothenburg hands over responsibility for the parking lots to Akademiska Hus on the Medicinareberget, Haga-Linné, Haga-Handels and Lorensberg campuses.
What does this mean for me who has to park the car?
- Today's parking permit continues to apply until further notice. The goal is to find a digital solution and in the meantime the parking permits for 2023 run indefinitely.
- In 2024, no change will be made to the rates for parking.
- Please note that Easy Park now charges a service fee to use their app. If you use the Smart Parking app or pay via the web, you avoid the service fee.
- The EasyPark app can still be used, but keep in mind that these are new zones! In addition, you can pay with the Smart Parks app and on the web as well as SMS.
- Important about zone codes: P permit gives the right to a lower rate. To get the lower rate, add a 1 to the end of the current zone code. For example Viktoriagatan has zone code 11933 for visitors, to obtain the lower rate use zone code 119331. The signage will only show the zone code for visitors who pay a higher rate. See attached document for all zone codes.
Which parking company will work in the areas?
Smart Parking
How do I get in touch with Smart Parking?
Customer service is open on weekdays from 8 am to 5 pm and can be reached by phone: 0771 80 88 80 – key selection 3 or email: info@smartp.se. You can also chat via the website www.smartp.se or use the contact form on the website
If I see a wrongly parked car, where do I turn?
Telephone: 0771 80 88 80 - dial 1. Opening hours 00-24 every day.
For less urgent error reports, it is fine to send an email to info@smartp.se
What does this mean for me who wants to charge my electric car?
No change. You pay your parking fee as usual, connect the car to the charging box and can then charge via MER's app/web and pay for the electricity you charge. One goal is to be able to pay parking fees and electric charging in the same app in the future.
Can I rent a fixed parking space?
No, no private fixed places are rented out.
If I have received a birth certificate, can Akademiska Hus cancel it?
No, neither Akademiska Hus nor GU have the right to cancel parking fines.
Contact Smart Parking to appeal. It is easily done via QR code on the control fee, where you also get access to photos and information about the control fee. Or: email overklagan@smartp.se alternatively call 0771 80 88 80 - key selection 1 during weekdays from 9 am to 2 pm.
This text has been automatically translated, and some inaccuracies may be present.